Identifying components of performance management
An organization's goals can be accomplished via the use of a variety of components that make up the full process of performance management (Ferreira & Otley 2009). The following are the primary elements of performance management:
- Goal setting
This entails setting clear, quantifiable,
and doable objectives for staff members to work toward. Goals should be tough
enough to inspire personnel to work toward them while still being in line with
the organization's aims. Setting goals gives employees focus, direction, and
clarity, which aids in their understanding of what is expected of them.
- Performance planning
The process of performance planning entails
determining the abilities and knowledge needed to meet the objectives. It involves
establishing the training and development required to close performance gaps,
as well as personnel performance gaps and strengths and weaknesses.
- Monitoring the performance
This part entails monitoring employee
performance relative to predetermined goals and giving feedback to encourage
improvement. Regular observation enables managers to spot issues before they
become serious and to help those workers who require it as soon as possible.
- Performance evaluation
The process of performance evaluation is
evaluating an employee's performance over a predetermined time period,
typically a year. Giving feedback is a part of employee evaluation to identify
the gaps and make efforts to reduce them.
- Performance appraisal
The formal process of evaluating an employee's
performance in relation to predetermined goals and offering comments is called
a performance evaluation. The organization's rewards and pay structure is
frequently linked to this process.
- Performance improvement
Creating action plans to assist employees
in enhancing their performance is part of this component. This could entail
offering opportunities for training and development, coaching, mentoring, or counseling.
Normally a separate budget is set for training in a organization and human
resource department work separately to provide customized trainings to
employees of the organization.
- Performance
Acknowledging and rewarding employees for
achieving their goals and exhibiting great performance is known as performance
recognition and rewards. Bonuses, promotions, and recognition prizes are
examples of benefits that fall under this category. They can also be
non-financial.
- Ferreira, A & Otley, D 2009, “The design and use of performance management systems: An extended framework for analysis,” Management Accounting Research, 20(4):263–282.
- Otley, D 1999, “Performance management: a framework for management control systems research,” Management Accounting Research, 10(4):363–382.
The point highlights the key components of performance management, which is a comprehensive process that involves various aspects such as goal setting, performance planning, monitoring, evaluation, improvement, and recognition. By implementing an effective performance management system, organizations can optimize their resources, motivate their employees, and achieve their objectives
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